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MOST ASKED QUESTIONS

This section offers you some answers to the most often asked questions about the Luxury Collection Bora Bora Nui Hotel and Spa.  If you still need assistance, please complete our submission form at the "Contact Us" section. 

What is the check-in and check-out time?
What is the maximum occupancy in a bungalow?
Is Internet service available on property?
Is it possible to rent flippers, diving masks or snorkels at the hotel?
What's the difference between an over-water bungalow and a Horizon over-water bungalow?
Can the hotel help arrange a babysitter for our children?
How to make local or international calls?
Do you have to make reservations in advance for Mandara Spa?

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What is the check-in and check-out time?
Check-in   2:00pm     Check-out  11:00am
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What is the maximum occupancy in a bungalow?
Two adults and one (1) child or maximum three (3) Adults. Please request an extra bed when making reservations and note that third party charges will apply to any adult 18 or older.
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Is Internet service available?
Yes There are complimentary terminals for guest use in our library. 
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Is it possible to rent flippers, diving masks or snorkels at the hotel?
Complimentary snorkel gear is available in all of our overwater bungalows and from our Pool staff.
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What's the difference between an over-water bungalow and a Horizon over-water bungalow?
The Horizon Over Water Bungalows are on the very end of each grouping of over-water bungalows.  Because of their location, they offer 180-degree unobstructed views of the water and horizon beyond.
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Can the hotel help arrange a babysitter for our children?
Yes, just ask for baby-sitting service 24 hours in advance of when you need baby-sitting.
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How to make local or international calls?
You can make direct local and long distance calls from your room.  Details are available at the reception desk and in your guest room.
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Do you have to make reservations in advance for Mandara Spa?
Yes, it is strongly recommended to make appointments in advance due to high demand for services. 
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